Sales and Return Policy


Thanks for shopping at cicyogie. We appreciate that you like to buy tastefully crafted handmade jewelry.As with any shopping experience there are terms and conditions that apply with transactions at our online store.


We believe you will be thrilled with the products you purchase from our online store. That’s because we go out of our way to ensure we give our best through work behavior and commitment to endeavor we are worthy of your trust everyday. We understand ,however , that sometimes a product may not be what you expected it to be. In that unlikely event we invite you to review the following terms following the return of a product.

•To be eligible for a return the product must be undamaged/unused and in the same Condition that you received it . If so simply return it along with its packaging within 7 days for domestic orders and 14 days for international orders from the date you receive the product and we will exchange it or offer a refund based on the original payment method.

E-mail cicyogie@gmail.com with your order number, the items you would like to return, the reason for return, and the type of refund.

Once your return is received and inspected, we will send you an email notifying you that we have received your returned item(s). This email will also confirm that a refund has been issued. Please allow 5-8 days for this process.


Cost of return shipping would be deducted from overall purchase amount.

Balance will be refunded back to original method of payment

  • If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancelation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account
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